This page explains how to delete your HomiDrive account and what happens to your data when you do. It applies to the HomiDrive apps for Windows and Android, and to the homidrive.app website.
Delete it from the app
The fastest way, on either the Android app or the Windows desktop app:
Open HomiDrive.
Open Settings — the gear icon in the top corner.
Scroll to Account and choose Delete account.
Confirm. The account is deleted immediately, and you are signed out on every device.
Or ask us to delete it
If you can no longer sign in, email hello@homidrive.app from the address you signed up with, with the subject Delete my account. We will delete it and confirm by reply, normally within a few days and at most within 30 days.
What is deleted
All of it, immediately and permanently:
Your account record, including your name, email address, and profile picture.
Every sign-in session, on every device.
Your list of paired devices, and their access to Remote.
Your Remote subscription record and its usage totals.
Your email address on our waitlist, if it is there.
If you have an active Remote subscription, deleting your account cancels it. You will not be billed again.
What is not deleted, and why
Your files. We never had them. HomiDrive files live on your own computer and move directly between your own devices, so there is nothing on our side to delete. Deleting your account does not touch a single file. If you also want the files gone, delete them on your computer as you would any other folder.
Payment records. Our payment provider, Stripe, keeps invoices and payment records for as long as tax and accounting law requires — generally several years. We cannot delete those early, and neither can they.
Anonymous totals. Coarse relay totals — how many bytes the relay carried in a given month, across everyone — remain. They carry no account, device, or person, and your share of them cannot be separated back out.
Starting again
Deletion is permanent and there is no undo. You are welcome back at any time: signing in with Google again simply creates a new, empty account.